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New Faith Network
Account
8
About the Help Center
How do I create an account?
Why is my email already in use?
How do I log in?
How do I change my account details?
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Subscription
7
How much does a New Faith Network subscription cost?
How do I start my subscription?
How does the trial period work?
How do I change my subscription?
How do I pause my subscription?
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Payments
8
How much does a New Faith Network subscription cost?
Why do I have to pay a few cents when starting my free trial?
Payment methods
When is payment collected?
How to use your voucher or promo code
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Smart TV, Mobile App & Website
14
How do I download the app?
How can I watch using an HDMI cable?
How do I use Profiles?
How do I turn on subtitles?
How does Apple AirPlay work?
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Troubleshooting
9
Why can I only watch trailers?
Film wont start
Why does my film not keep stopping?
Why is a series / film not showing up?
How do I clear the cache?
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Frequently Asked Questions (FAQ)
6
What is New Faith Network?
How can I contact customer support?
I have a Question / feedback about a film or series on New Faith Network
What is the resolution of films on New Faith Network?
Can I request a new film or series?
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