Payments

How much does a New Faith Network subscription cost?
At New Faith Network, we offer a simple and flexible subscription model so you can enjoy unlimited access to all of our films and series. You can choose bet...
Mon, 17 Aug, 2026 at 2:36 PM
Why do I have to pay a few cents when starting my free trial?
When you sign up for a New Faith Network subscription, we may ask you to authorize a payment of €0.00 to €0.03 or equivalent in your local currency, even i...
Mon, 17 Aug, 2026 at 2:37 PM
Payment methods
Before you can start streaming New Faith Network's collection of films and series, you'll need to add a valid payment method. Good to know: New ...
Mon, 17 Aug, 2026 at 3:08 PM
When is payment collected?
With a monthly subscription, your New Faith Network membership fee is automatically charged each month via direct debit from your account. The first charge ...
Mon, 17 Aug, 2026 at 3:11 PM
How to use your voucher or promo code
Great to hear that you would like to use your voucher or promo code! There are two ways to redeem your code, depending on whether you already have a subscri...
Mon, 17 Aug, 2026 at 2:39 PM
Why do I see New Faith Network on my bankstatement?
With every payment, you will see “New Faith Network” listed as the sender on your bank statement, making the charge easy to recognize. All payments are ...
Mon, 17 Aug, 2026 at 2:39 PM
How do refunds work?
In some cases, we may need to issue a refund. When a refund is approved, the money will be returned to the same payment method that was used for the origina...
Mon, 17 Aug, 2026 at 2:41 PM
Why have I been charged the wrong amount?
Do you think you've been charged the wrong amount? Don't worry, we're happy to take a closer look. Simply send our support team an email at ...
Mon, 17 Aug, 2026 at 2:43 PM