We are sorry to see you go.
To cancel, please visit our website, as it is not possible to cancel in the app. Then follow these steps to cancel:
- Log in to your account.
- Click on the profile icon, shown as a circle in the corner of your screen.
- Select Account.
- Go to Subscription Plan
- Change Update.
- Click Cancel Subscription
- Click Cancel.
- Click No I really want to to cancel.
- Click I want to cancel.
Your subscription will remain active until the end of your current billing period, which may vary depending on whether you have a monthly or yearly plan. After that, it will not renew and no further charges will be made.
Important: You will receive a confirmation after completing the cancellation. If you do not receive it, please check your spam, or try to cancel again.
Are you not able to cancel? Please press on the envelope at the bottom of your screen or contact our customer service team via info@newfaithnetwork.com.
Account | Subscription | Payments | Smart TV, Mobile App & Website | Troubleshooting | Frequently Asked Questions (FAQ)