General Questions

What is New Faith Network?
New Faith Network is a unique, interactive online platform which connects faith and our daily lives. The platform offers a vast, high-quality and current ra...
Mon, 15 Jun, 2020 at 1:15 PM
When is Customer Service of New Faith Network available to answer my question?
Our customer service is available Monday to Saturday from 9 AM untill 9 PM. We try to answer your question within 24 hours. On Sundays and Festive Holidays...
Fri, 15 Jan, 2021 at 11:51 AM
Which memberships does New Faith Network offer?
With New Faith Network you get exclusive access to all our services and videos.  The benefits of New Faith Network: Watch Christian films, series and re...
Mon, 18 Jan, 2021 at 2:43 PM
Which internet browser can I use?
There are many internet browsers which you can use to watch New Faith Network; we aim to be available for many people. You can watch the videos on New Faith...
Mon, 15 Jun, 2020 at 1:24 PM
Can I save or download the videos of New Faith Network?
You can watch the films and series on New Faith Network on At the present moment, unfortunately, New Faith Networks content cannot ...
Mon, 15 Jun, 2020 at 1:54 PM
In which countries can I access New Faith Network?
New Faith Network is available in the Netherlands, Belgium, Luxembourg, the United Kingdom, Ireland, Norway, Sweden Australia and New Zealand. If you live i...
Wed, 4 Nov, 2020 at 11:49 AM
I have a content-related question about a video
Do you have questions about a certain film, series or video, of which you cannot find the answer to? You can contact us by clicking on the red envelope at t...
Tue, 9 Jun, 2020 at 12:38 PM
Where can I share my story or testimony?
Do you have a special story or testimony you would like to share with us? We would love to hear from you! Your story will inspire us and can encourage other...
Mon, 15 Jun, 2020 at 1:51 PM
On how many devices can I watch New Faith Network at the same time?
Watching together? Great! On one account New Faith Network can be used on two devices at the same time and enjoy our films and series.
Mon, 15 Jun, 2020 at 1:49 PM
I have a question for New Faith Network, how can I reach you?
Do you have a question and you can’t find the answer on our support page? You can contact us by clicking on the red envelope at the bottom right of the page...
Mon, 8 Jun, 2020 at 3:56 PM