Frequently asked questions

Why does the New Faith Network page not load / open?
New Faith Network is not loading / opening? This is usually due to problems with your internet connection, with your device, or with your account. To contin...
Tue, 16 Jun, 2020 at 1:45 PM
How can I adjust the size of my subtitles?
You can easily adjust the size of the subtitles by following the next steps: 1. First start the film/series you want to watch. 2. At the bottom right o...
Fri, 13 Nov, 2020 at 10:52 AM
Can I watch New Faith Network on my Smart TV?
You can download the New Faith Network app directly on your smart TV. This service is available on the following operating systems:  Versions of tvOS 12....
Tue, 23 Mar, 2021 at 3:44 PM
How can I install the New Faith Network app on my Smart TV?
It is now possible to enjoy New Faith Network directly on your Smart TV. Do you want to install the Smart TV app on your television? Then follow these i...
Fri, 13 Nov, 2020 at 10:23 AM
How do I change my subscription plan?
To change your subscription plan you need to be logged into your account via the web browser.  Changing your subscription is not possible in the app. ...
Thu, 17 Mar, 2022 at 3:37 PM