If New Faith Network is not working you could be experiencing problems with your internet connection, your device or your account. To proceed, check first if an error-message appears on the screen. In that case follow the steps in that message to solve your problems. 

If no error-message appears, you can try to find the problem in the Frequent Asked Questions (FAQ) on the help page of New Faith Network.

Frequent problems:

  1. Website doesn't work in combination with a Samsung Phone or tablet
  2. Website doesn't work on my Smart-TV
  3. Chrome Cast doesn't work in combination with my iPhone or Tablet
  4. I can't I see a Play button, but only an image? 

If your problem isn't mentioned on the frequently asked questions, you also can contact us through the red button with the envelope, bottom right.